Privacy Policy

Contact: support@adriamart.com

Registered and operating in Serbia.

• Account details: name, email, phone.
• Order & delivery: address, items, payment method (we do not store full card data).
• Technical data: IP, device/browser info, access times.
• Cookies/identifiers used to keep you signed in and remember preferences (see Cookie Policy).

• To fulfill and deliver your orders (contract).
• Customer care, returns, and invoices (contract/legal obligation).
• Site security, fraud prevention, and service improvement (legitimate interest).
• Promotions and updates (consent, which you can withdraw anytime).

• Yes—only when necessary to run our services:

• Delivery partners (shipping/returns)

• Payment processors (payments/refunds)

• Hosting/analytics providers (site performance)

• Public authorities (when required by law)

  All providers are contractually limited to processing data only for the agreed purpose or legal obligation.

• Data is stored on secure servers in Serbia or the EU.
• Retention depends on the purpose (e.g., tax/accounting rules for invoices).
• When no longer needed, data is deleted or anonymized.

• We use appropriate technical and organizational measures: encrypted transport, access controls, least-privilege administration, and regular backups. We review and improve controls on an ongoing basis.

• Yes. Cookies keep you signed in, remember your language/cart, and help us improve the website.
• You can disable cookies in your browser; some features may not work.
• See our full Cookie Policy.

• You can request: access, correction, deletion, restriction, portability, and objection (including to direct marketing).
• You may also withdraw consent at any time.
• If unresolved, you can contact Serbia’s Commissioner for Information of Public Importance and Personal Data Protection.

• If a provider is located outside Serbia/EU, we ensure GDPR-level safeguards (e.g., adequate decisions or contractual clauses) before any transfer.

• Email support@adriamart.com or call +381 6654 23472 for privacy requests and questions. We aim to respond promptly and within statutory time limits.